Self-Storage Systems

Parts Quote Request

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Request a quote

We are committed to providing self-storage owners with service after the sale.

Please use the following form to request a quote for repair parts if your building has been damaged. Include as much information as possible to help us locate original files on your project, as well as sufficient photos to identify the extent of the damage.

A member of Trachte’s customer service team will contact you with a parts quote or to request more details if needed. Please allow up to three business days for a response, as our team experiences seasonal surges in business.

For fastest service on orders of latches, locks, springs, or other door components, please visit the parts department of Trac-Rite Door to order directly online.

Please note: our policy on parts sales is that all sales must be prepaid.

Fill Out The Form and Attach Required Photos

Required Photos:

A picture of the site, showing a full front view of the damaged area.
An up-close picture of the damage.
If the damage is difficult to see, please use painter’s tape to point it out.

Mailing/Billing Contact Information

Company

Job Title

Name(Required)

First Last

Phone(Required)

Email(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Mailing Lists:(Required)

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Parts Needed

Damage/Parts Needed:(Required)

Parts Needed:

Building components, may include door components

Roll-up door parts only

Job Site Information

Original Sales Order

Plan Number

Building Number/Letter

Job Site Address

Original Owner

Additional Documentation

Please attach photos or documents to convey the scope of your building damage. The total file size should not exceed 10MB. If you need to email photos directly from a mobile device, please send them to custserv@trachte.com and include your name, site location, and phone number in the subject or message.
Required Photos:
-A picture of the site, showing a full front view of the damaged area.
-An up-close picture of the damage.
-If the damage is difficult to see, please use painter’s tape to point it out.

Upload A File

Drop files here or

Max. file size: 10 MB, Max. files: 10.